Other than email and self-service portal, what's your top channel of choice for users to contact you

 
Poll
Other than email and self-service portal, what's your top channel of choice for users to contact you?
Text Message (SMS) 10% [ 2 ]
Telegram 0% [ 0 ]
WhatsApp 14% [ 3 ]
Facebook Messenger 0% [ 0 ]
Twitter direct message 0% [ 0 ]
Linkedin chat 0% [ 0 ]
Google Hangouts / Chat 10% [ 2 ]
Microsoft Teams / Skype 48% [ 10 ]
Other (Please specify) 19% [ 4 ]
Total Votes: 21
 
Author
Message
SysAid VP Product
1189
 
Email is the primary channel, but what other channels would work for your users to be in touch with them regarding the service you provide them?

This message was edited 3 times. Last update was at May. 11, 2020 05:39 AM