'Search' does not search all fields...

 
Author
Message
SysAider
29
 
Hey guys,

is it possible that the search box in top of the Asset-List does not include all fields? For example I try to search a printername, but it can't be found, though the name definitly (is that right?) exists.

Best regards,
jkappen
SysAid Wiz
915
 
Yes I've been wondering about this too...
But since I almost always search with SR no... never quite look close enough to decide to fire an SR to support.

It's intermitten too... some name work some don't...
Weird.
SysAider
29
 
It's very important here, because we have a lot of Pcs, Ncs, laptops etc, and i can't create so many filters.

So, we need to get this search working

Btw, whats SR?
SysAid Wiz
915
 
Service Request... *smile*
Ay don't look at me... I just pick that up here...
*giggles*
SysAider
29
 


okay, then.. i'll have a look for it

thank you buddy
SysAider
2
 
We are also having issues searching assets. All of our assets are assigned a unique asset number (e.g. 032345) under Name filed. If i go to Seach Assets, some come up and some don't. It's inconsistent and messing up our database. If we search for it and it does not come up we think it does not exist and create a new record just to later find out that there are two records now. Any ideas?
SysAider
29
 
They told me, it will be fixed soon.

With 5.6 search got better, hope it will be very good soon