How do i Clear Monitoring alerts from assets alerts? I am trying to start fresh. I removed all monitoring templates but I can still see the alerts.
Danny Tashiev wrote:
[i]The alert should disappear once the process is running. Make sure the SysAid Agent service is running and communicating with your SysAid Server - you can force an update by going to the Asset list, choosing the machine in question and clicking on Update now in the Update time field. Give it 5 to 10 minutes to refresh and check if the update time is recent and the alert disappeared.
Let me know if this resolves the issue.