Changing the SysAid graphic

 
Author
Message
SysAider
13
 
Hi, we are trying to change the graphic to a custom one. I know you can change it in the Customization>Appearance, but the new graphic is bound by the 115x63 rules. I have a longer grapic 805x63 i would like to insert. Is there a style sheet that can be modified to reflect the new size? Thanks for replies.

This message was edited 1 time. Last update was at Dec. 11, 2008 11:11 AM

SysAid Customer Success Manager
156
 
If you would like to insert a company logo in SysAid CSS, please send us an email to helpdesk@sysaid.com and provide us with the the following:
1. A copy of your company logo.
2. An indication of the preferred logo size.
We will then be happy to insert this on your behalf.
Note: We only do this for customers who are using the trial/Pro edition of SysAid CSS.

This message was edited 1 time. Last update was at Dec. 11, 2008 02:32 PM

SysAider
13
 
I liked your detailed answer before you revised it. The steps did work. Thanks for the info. We are looking to maintain this ourselves, learning the software without having to be dependent on external help if possible. Thanks again.
APN
Super SysAider
71
 
Hi rrix
I am also wanting to add a graphic that is outside the 'standard' size. Our logo is "aotearoa peoples network" so is very wide, and we would like to manage this customization ourselves instead of relying on the (helpful) helpdesk to do this for us.

are you able to let me know what this 'detailed' answer was?

cheers
SysAid Wiz
2447
 
To rrix & APN

You can manage the icon and customization yourself.
To upload a logo, you will need to have the logo available on the web, and just place the URL to it on the "Main logo URL" field under preferences > customize > appearance.

The reason we provide the option to send the logo for us is that not all CSS users have the option to put their logo on the web and as additional service we provide.

Best regards.
Haim
Pushing IT forward
APN
Super SysAider
71
 
thanks Haim
I have no problem with adding a logo, as we have an external website I can add the logo to.

What I am wanting to be able to do it add a much wider logo 720pixels wide. I saw that rrix was asking about his 800pixel wide logo.

Our logo is "aotearo people's network" so is very wide and isn't readable in the current 240 pixel limit.

Is there a way to have a much wider logo?

cheers
SysAider
13
 
adamracer actually listed detailed instruction on how to do exactly that (modify the size) before he edited his post asking it to be uploaded to them. i cant recall the steps, but what i ended up doing was removing the graphic on the left side, and centering one on the banner using transparency. looks pretty good imo. hopefully they will list the step by step instructions again, it was a specific file that can be modified showing those graphic dimensions....
SysAid Customer Success Manager
156
 
In SysAid CSS, the html files are located on our web server and we will thus need to make these changes on your behalf.
For your convenience, I have posted a copy of the html file which needs to be customized. Once you have made the desired changes, please send us the edited file by email and we will be happy to upload it on your behalf.
Note: Currently, we will only upload customized html files on behalf of customers who are using the trial / Pro edition of SysAid CSS.

In order to change the current logo size (115 x 63 pixels), please edit the attached frameheader.html file by looking for the following line:
<img src="$logo" width="115" height="63"/>
and replacing the values within.
Try not to exceed 81 pixels for the height, as it would not fit the page.



frameHeader.html