Report fix: Software/Hardware inventory duplicate listing fix

 
Author
Message
SysAid Wiz
2449
 
Hello SysAiders.

Our development team has made a fix for duplicate asset listed in the software/hardware inventory.
If you are encountering this issue, where a machine name appear more then once under every software product/item, please use the below fix:

1. go to the Design Reports then select the report Software/Hardware Inventory in the tree after that click the Modify Report icon.
2. validate that this title: "Modify report : Software/Hardware Inventory" is opening in the popup window then go to the "Report design" tab of the report.
*3.click the browse button next to the "Download Sub Report " then choose the attached file then click the Upload Report button and then the ok button.
Note: please do this again if there is no change in the result.

Subreport.jrxml
Pushing IT forward