Workflow Notification to Request User Manager

 
Author
Message
SysAider
10
 
I'm trying to set up a Workflow notification that sends a 'waiting for your approval' email to the requested user's manager.

I can quite happily get it to send a notification to the Process Manager or the Requested User (using $ProcessManager & $RequestUser) but can't find one for the Requester's Manager.

Any help appreciated and am currently on SysAid v9.1.02 b71 if that helps
SysAid Wiz
317
 
Hi TKDViruk,
you should assign the action item directly to the Request user manager and send a workflow notification using $Assigned_to_sub
SysAider
10
 
Thanks Tomaso works a charm
SysAid Wiz
317