Support Complaint

Author

Message

ITDave

SysAider

Support Complaint

Jul. 02, 2015 03:51 AM

Good Morning,

I would like to register a complaint about the support I am currently receiving from SysAid. Please post the relevant contact details or contact me direct.

Danny Tashiev

SysAid Product Manager Community Manager

5260

Re: Support Complaint

Jul. 02, 2015 04:25 AM

Hi Dave,

I'm sorry to hear you had a problem receiving satisfactory support.
I've looked at your ticket history and have escalated your complaint to the relevant parties. You will be contacted shortly.

Have a good day,
Danny

CarlH

SysAid Wiz

295

Re: Support Complaint

Jul. 02, 2015 09:50 AM

It's a shame that it still takes someone posting on the forums to get a response from anyone.

Danny Tashiev

SysAid Product Manager Community Manager

5260

Re: Support Complaint

Jul. 02, 2015 09:57 AM

Once again, I apologize for the delay in response over your ticket. Should you encounter any similar issue in the future, don't hesitate to contact me directly by a private message and I'll do my best to help out.

Cheers,
Danny

This message was edited 1 time. Last update was at Jul. 02, 2015 09:58 AM

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