Error in Reports

 
Author
Message
SysAider
8
 
Hi, there...

I am confuse about what is true about the information of the portal versus the information printed in Sysaid's Reports.
Opened SRs do not match
Closed SRs do not match

What I see in Help Desk List is very different if I run a report.

Could someone help me understanding what's wrong with it?

Regards.

I am using SysAid Version 5.5.06
SysAid Wiz
2447
 
hello jsifgar,

I'm not sure what is the issue, can you please provide us with examples of the differences you are having?

Best regards.
Haim
Pushing IT forward