MikeUnderwood wrote:The majority of my users do not have assets assigned to them, it makes no sense to me that I would have to assign an asset to them so I can chat with them.
Mike
My users are customers off site, we are a software company, they will not allow the Agent to be installed on their computers for obvious security reasons, I'm a little disappointed that this chat function is tied to assets and agents at all, as my team will not be able to use it.
John