Users usually blame all on IT
Drako786 wrote:Would a simple please and thank you be too much to ask for? Some days I feel unappreciated by the users. I guess it comes with the job though.
Drako786 wrote:haha I lie that. We have come up with a way to keep the users from using that on us. Whenever we call the first thing we ask is, "What did you do to your computer?" The common answer, "I didn't do anything." Ten minutes later it's another story. It's all one can do sometimes to keep from gloating, especialy when you have a user who is stubborn and refuses to take responcibility for their actions.
This message was edited 1 time. Last update was at Jul. 03, 2008 05:06 PM
But what gets me is they will not tell you what has happened would you show up to the doctor and not tell them your symptoms or that you have been getting sick since eating the 28 day old chicken of course you would not. So why in gods name to do you put calls in like
"getting error in word" and then they get pissed when you ask what is the error!!
Drako786 wrote: Then I don't have to deal with them trying to explain what it says, or worse, trying to paraphrase.
Obelix wrote:I personally love it.
But I kill every USB port in my LAN and have users fire an SR when they need to transfer file in and or out of the network.
Cause I'm old and I remembered.
I'm old enough to remember the menace floppy unleashed when it innocently spread malwares... no snicker-net is bad and has to die.
Besides... USB-stick present another threat floppy can never match. The capacity is growing. In the floppies days you can rest assure a theft won't be able to get much with a 1.4 Mb floopy... but now... 2... 4 Gb !
But they are so cute...
And with the raise of portable applications they are cute, fun and goddamn powerful.
Not to mention the variety of device you can stick it in... DVD players, Projectors... so many of them... so many.
*smile and sigh*
What do you think of this tiny lil thing called USB-stick ?
How do you treat them ?
Obelix wrote:That's where we're heading too...
But we're looking for alternatives cause Citrix cost a lot and thin client machine cost more than a fat one.
Virtualization looks promising.