Bulk editing Helpdesk Service Requests

 
Author
Message
SysAider
2
 
That is, the problem is still not resolved?
SysAid Product Manager Community Manager
299
 
Hi All,

Yes indeed you can bulk edit SRs in our Help Desk simply select the SR you want to update in bulk and the edit ribbon will appear with the actions available, check out guide for more details:
https://community.sysaid.com/help-page.htm?helpPageId=4219
Section name: List actions

Let us know how it goes!
Maayan