most of us don't want these new modules you keep developing, what most of us want is the core helpdesk components, service desk, projects module and asset management that we have already bought regularly updated and improved, instead not more than 3 improvements have been made to the projects modules since we bought it 5 years ago.
Why not deliver just the dynamic forms improvement now to your in house customers? Agile development should be frequent small updates should it not?
I fully agree.
I already have a professional patch management solution - I don't want a semi professional one instead or in addition to. When I say professional here it is because they have the resources to test every single patch before actually releasing them via their upgrade server to us to catch potentially harmful patches.
What I want is the existing modules to actually be finished and improved before anything new is developed.
So many things need to be addressed to get the existing modules to work properly.
Also maybe the number of supported OSes could be cut down to minimize the number of variants that need to be tested?
This message was edited 1 time. Last update was at Mar. 19, 2013 12:03 PM