This is starting to get really frustrating. These emails are half of the 'face' of the help desk, and I'd like them to look reasonably professional.
I've been hacking at this with my mediocre html skills for a few hours now, and I can NOT get them looking reasonably professional. What I'd like to **start** with is something like this:
I already found out that html in these notifications doesn't like many of the more recent additions. You can set borders, colors, and font weight, but that's about it.
Every attempt renders an email that has 3 to 6 blank lines between every line of text, and alignment of text in each cell either centered or top-ish (it's inconsistent). The whitespace is the worst. In the actual email there is a fat 3-line gap between the bottom row of the table and the bottom image, and then 3 more fat blank lines below the bottom image to the bottom of the table.
So what are people doing.... TODAY.... that works reasonably well?
p.s.... a lot of info on these forums dates back multiple years and is for version long gone. It would be nice for all that useless info to go away, heh...
An email suggestion from support suggested I remove all line breaks so all of the html code is on a single line for pasting into the notification text box. This worked miracles for formatting! Now all we need is the ability to generate this sort of thing more quickly/readily.