Possible to add a link fo a folder on a network drive

 
Author
Message
Super SysAider
69
 
Sorry for another question

If we add attachments for projects, then we add under sysaid files, that are already stored in one folder.

Is there a possibility to insert a link (like the hyperlink option), and if we click on that field in these SR automatically the windows folder with all necessary data will be opened.

*So we avoid duplicate all infos from the windows folders/files into SysAID DB


Cheers

Pedro
SysAid Community Manager Product Team
4929
 
Hi Pedro,

I'm not sure I understand the question. Could you please clarify? What folder are you referring to? If you're talking about Attachments field - as far as I know it only shows individual files.

Thanks,
Danny
Super SysAider
69
 
Thanks for your quick response.

For example... I have a Network folder (call it. I:\TEAMS\PJ-MERCEDES ) with lot of PDF's; Excels; Mail messages...
Imagine 30/40 files and some folders....

Under SysAID I create a project, and on that project I will create a link or something (for example: Files for that project) that point to that I:\TEAMS\PJ-MERCEDES folder

So I don’t need to attach each file manually to that project and what I need is click on that field/link and the windows explorer open the folder: I:\TEAMS\PJ-MERCEDES

This message was edited 1 time. Last update was at Jan. 18, 2017 08:28 AM

Super SysAider
69
 
For example...

If it would be possible to use: Links to other items
and on that I configure like you can see in the attached image.

So if we click on that link, the computer open a windows explorer with that path/data


Cheers

Pedro
SysAid Community Manager Product Team
4929
 
I believe what you're looking for is support for the "file://" format in Links field. We have an open feature request for this, its number is #24970, and its thread can be found here.

I also advise you to contact your account manager to add your name to the weight of this FR.

Thanks,
Danny
SysAid Community Manager Product Team
4929
 
Update: This was researched some time ago as part of a different SysAid area development, and the conclusion was that most browsers block this format by themselves, unless a relevant browser extension is installed (like this one). The relevant feature request was closed.

Cheers,
Danny

This message was edited 1 time. Last update was at Jul. 10, 2018 11:31 AM