SysAid Agent

 
Author
Message
SysAider
6
 
Hello, I'm new to SysAid and we are testing things out and trying to configure SysAid. We have installed the SysAide Agent for MAC on one of our test machines. We noticed that when your click on the icon in the finder it automatically logs into the user portal without signing in. Is there a way to make it manually sign in?
SysAid Product Manager Community Manager
5276
 
Hi jklinger,

Please make sure the following settings are set properly under Settings > End-User Portal > End-User Portal Settings:
-Enable the End-User Portal without login - unchecked
-When accessing the End-User Portal from the hotkey, allow the end users to be detected based on user name only - checked.

Cheers,
Danny