Introducing the Unofficial SysAid Wiki

 
Author
Message
SysAid Wiz
1768
 
I would like to take this opportunity to publicise the Unofficial SysAid Wiki to all users.

It can be found at https://sites.google.com/site/sysaidwiki

The idea is to avoid repeating the same questions in the forums, or just to help people find things quicker within the forum, highlighting tips, tricks and known issues.
In time it may even replace the known issues and FAQ forums

Please take the time to have a look through the wiki before posting as it answers many questions and highlights feature requests that you may want to vote for in each topic area.

It is broken down in to the following areas:-

SysAid General
Helpdesk
Reporting
Asset Management
End User Portal
Monitoring
Tutorials
Tasks & Projects
Change Management
ITIL Best Practice
CMDB
Manager Portal
Integration
Email Integration
CTI Integration
SSO/LDAP Integration
Knowledgebase
Translation
SMS Integration

All users can contribute to this, if you want to be able edit the pages you will need a Google ID, and then just send a Private Message to TechGuy with your Google ID and I will add you to the editing list.

This is not a finished site, it will be improved as we go along, but please check it regularly as it is updated frequently.



This message was edited 2 times. Last update was at May. 05, 2009 06:57 AM

SysAider
10
 
Good effort! thanks for that very helpful.

SysAid Wiz
1768
 
In an effort to make information about SysAid as widely accessible as possible , the wiki is now available in multiple languages, courtesy of the usual online translation sites.
Just click on the appropriate flag for your desired language. https://sites.google.com/site/sysaidwiki/Home
Lev
SysAid Mod
512
 
Techguy !

You are doing great things for Sysaiders.

Ilient I have a candidate for "The greatest among Sysaiders", "Sysaider of the year" ... you got the point
SysAid Customer Relations
93
 
Dear All,

We sure have the candidate for "The greatest among Sysaiders", "Sysaider of the year" ...

At the moment techguy is leading , anyone else ?
SysAid Wiz
1768
 
On the subject of the wiki, as of yet I have not had a single person ask for editing access to the wiki, am I flogging a dead idea? or do people find it useful?
It is very hard for just 1 man in his spare time to keep it up to date,
please could people take part in this very little survey here:- https://spreadsheets.google.com/viewform?key=p_LVr87-QWID5fQbEVZvXNQ&hl=en&pli=1

It will take less than 1 minute to fill out.

This message was edited 1 time. Last update was at Apr. 22, 2009 03:14 PM

SysAid Wiz
1768
 
i wondered why no-one responded, it seems the link broke https://spreadsheets.google.com/viewform?key=p_LVr87-QWID5fQbEVZvXNQ&hl=en&pli=1
SysAider
27
 
Techguy.....are you by any chance going to update this Wiki anymore? I know 8.5 came out and was just curious.

Thanks