Hi SysAid Experts,
I would like to disable change templates which are not usable and enable only the ones which have been customized to show in the list below. How can I achieve this? I tried every options but cannot find a way out. Please help.
I also attached as screenshot of the templates in the drop down.
Thanks
Luke
I would like to disable change templates which are not usable and enable only the ones which have been customized to show in the list below. How can I achieve this? I tried every options but cannot find a way out. Please help.
I also attached as screenshot of the templates in the drop down.
Thanks
Luke
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![[Thumb - Change Request template.png]](/Sysforums/upload/2017/9/13/addfd3ca6ccf539075aeac2885185909_238738.png__thumb)
