KB List on service portal show only 2 questions

 
Author
Message
SysAider
4
 
Hey

We have a problem with service portal.
Our service portal show only 2 questions, and not anymore.
Of course we have more questions, but it wont show them on the front page...

Can anyone help me?


Thanks.

This message was edited 1 time. Last update was at Feb. 08, 2018 09:38 AM

SysAider
4
 
Anyone?? please help...
SysAider
1
 
we have the same problem!
Is there any solution?
SysAid Community Manager Product Team
4976
 
Hey guys,

Please make sure the other articles are set to be published in the End-User Portal. If they are - please check this issue with our support team for further investigation and let me know if the SR# you receive so I could follow it.

Thanks,
Danny
SysAider
4
 
Danny Tashiev wrote:Hey guys,

Please make sure the other articles are set to be published in the End-User Portal. If they are - please check this issue with our support team for further investigation and let me know if the SR# you receive so I could follow it.

Thanks,
Danny


Hey
Sorry for late response, I saw your response only now.
All the articles are already set to be published in the End-User Portal.

I opened a ticket, my ticket number is 2002941.

Thank you.