REST API filter Question

 
Author
Message
SysAider
2
 
I'm trying to setup a request to get all SR's that were updated between 2 dates. However, no matter what I do I seem to be unable to filter this request properly and get values for update_time outside the bounds requested.

For example, no one worked on new years day so this list should be relatively small. Yet my responses have an update_time key value of between December 2, 2014 4:37:50 PM and February 2, 2016 9:07:28 PM.

Lower bound: 2018-01-01 00:00:00:000
Upper bound: 2018-01-01 23:59:59:999
Include archived since this is a past date
Limit to 100 records starting at offset 0.

https://<ACCOUNTID>.sysaidit.com/api/v1/sr?limit=100&offset=0&archive=1&update_time=1514786400000,1514872799000
SysAid Community Manager Product Team
4874
 
Hi Frank,

Please try removing the archived filter and check again. Currently you're filtering out any non-archived SR.

Cheers,
Danny