Configuration Templates

 
Author
Message
SysAider
4
 
Hello,
We are looking to configure and roll out SysAid over the next couple of months. The product seems to have a lot of configuration options so I'm wondering if anyone has created templates that can be used to document configuration decisions.

I've typically used templates for configurable products as a way to walk the business/Product Owner through configuration options and capture decisions. From there the information is used to configure the product, test based on the configuration, and update as needed based on testing. Once UAT is complete then you get the business/product owner to sign-off on the configuration to proceed with configuring Production.

Has anyone created any configuration documents that are used to for this purpose? If not, can anyone provide insight into what they've done in the past to complete the configuration?

Many thanks!