Timestamps on custom Notes

 
Author
Message
SysAider
6
 
Wondering if there's a way to add Modify User name and Timestamp info to the SR custom notes field? We use the Notes section to reply with information to the end users, but would like to use the SR custom notes field internal to IT discussions, just automatically include time, date, and name stamp with the note. We enter it manually now, just want to know if there is an auto function.
SysAid Community Manager Product Team
4973
 
Hi byronharrison,

There is a feature request #319 for this, and its forum thread can be found here. So far there has not been a lot of demand for it, so if you're interested in this feature, please discuss it with your account manager to check your options in escalating it.

Cheers,
Danny