Email under my settings keeps disappearing

 
Author
Message
SysAider
22
 
I noticed that I am no longer getting service requests. I checked under Preferences, my settings and noticed my email had disappeared. I have added the email and hit apply no less then 5 times, but the next day the email disappears. Am I missing something?
Kathleen Sakowicz
Onsite Computer Services
www.onsitecomputerservices.net
845-656-4634
Lev
SysAid Mod
512
 
Hi

There were times some setting I was doing weren't saved.
I closed the browser and reopened (after cache cleaning) and saved again.

I have never sew Email disappear though.
SysAid Wiz
2449
 
Hello Kathleen,

Which version of SysAid are you currently running?
Pushing IT forward
SysAider
3
 
this is probably due to not having the email field populated in Active Directory so when it the LDAP sync runs it removes the one you entered in Sysaid