Sysaid desktop icon not working

 
Author
Message
SysAider
2
 
Been having issues with sysaid desktop agent not launching when user clicks on icon. The sysaid service agent is not running and cannot turn on the services. Application needs to be uninstalled and reinstalled again. Any suggestions on why the service is not working?
Super SysAider
95
 
We have the same issue
We also have an issue where the icon goes missing...

This message was edited 1 time. Last update was at Jun. 14, 2019 03:33 PM

SysAider
8
 
We also get this! To solve this problem I have created a batch file and ran it over the PC.

Something like below:

ECHO OFF
ECHO Killing SysAid Agent Services
PAUSE
sc stop SysAidAgent
sc delete SysAidAgent
taskkill /F /IM SysAidSM.exe
taskkill /F /IM SysAidWorker.exe
rd /S /Q "C:\Program Files\SysAid"
rd /S /Q "C:\Program Files (x86)\SysAid"
::Killing off all SysAid Agent Services have now been completed.

This removes all the services etc. then you need to redeploy the sysaid agent back again.

Hope this helps!