Supervisor Email Alerts

 
Author
Message
SysAider
9
 
Hello,

So I have two users who are in the same department and both are set to "Department supervisor" for their respective department so they can see each other's sysaids.

They now want to be able to receive a notification whenever one or the other submits a sysaid. Is this possible within sysaid?

Thanks
SysAid Product Manager Community Manager
5252
 
Hi Vixer,

Could you please clarify what you're referring to? Do you want both admins to receive a notification whenever one or the other admin submits an SR?

Thanks,
Danny