How to hide the NEWS post in end-user portal ?

 
Author
Message
SysAider
6
 
How to hide the NEWS post in end-user portal ?
Please see the attached image.


https://ufile.io/mht66

Thank you,
Noraset
Elite SysAider
197
 
In order to remove/hide it completely, you should customize the HTML files that you can download from Settings > Customize > Appearance.

Or you can move to the new Self-Service Portal, so News can be easily disabled without editing the code.
SysAider
6
 
Thank you alefabian.
Super SysAider
97
 
If I understand the question correctly... You can select who has the ability to see the news when you are creating or editing the news. "Show news to" or "Group" gives you that ability.
SysAid Product Manager Community Manager
319
 


ICYMI, we launched SysAid’s modern Self-Service Portal (SSP) a while back, and now we’re ready to say farewell to the legacy End-User Portal (EUP).

For our cloud customers, this change is already in progress and will be completed by the end of 2021! For our on-premises customers, the EUP will be sunsetted in the Q1 2022 release.

Looking to learn more about what a SSP is all about, read up about it here..

Also, be sure to join our webinar on December 8th . at 10 am ET where we’ll cover what the transition from the EUP means for you, and how to boost your self-service capabilities and employee adoption to the next level.

Onwards and Upwards!
Maayan