Building Workflow into Incidents and Service Requests

 
Author
Message
SysAider
1
 
We are looking at implementing Workflow into our incidents and SR's. I have looked for documentation and/or support vids but have found very little. When asking via online Chat with SysAid, it is not available, BUT my sales person can help me with this.

Please tell me this is something the local admin can build and this is not a "Paid For Service".

Any assistance would be appreciated.