Send Email to Users Not Registered

 
Author
Message
SysAider
2
 
Hi,

Currently in our Companny we have a process were an End User (that user is not registered in Sys Aid) calls an aplicattion opening an SR.

Then we send an email to our Email Integration Adress with the settings bellow:

From: applicationEmail@domain.com
To: EmailIIntegrationAdress@domain.com
CC: EndUserNotRegistered@anotherDomain.com
Body: < -- SR Description -- >

In the SR description we fill-up the end user email and MANUALLY create an user in SysAid, so the end user will receive SR updates automatically.

There's an alternative to automate that process? Or there is another way to notify that end-user not registered in SysAid?
If we can register users via the REST Api, we can solve that problem, but I don't find that feature.