new user issues

 
Author
Message
SysAider
1
 
new user as in new account for forums and support

Created my account....states in email that

Please note that the SysAid Help Desk (http://helpdesk.sysaid.com) and the SysAid Community (https://www.sysaid.com/Sysforums/forums/home.page) use the same credentials.

they apparently dont, im able to get in to the forums but not support

login page has this email listed for login issues....
login@sysaid.com

email returns
login@sysaid.com
Remote Server returned '< #5.0.0 smtp; The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/answer/6596>'


can I get some support here please?