RDS Question

 
Author
Message
SysAider
2
 
We have a site in the US and a site in the Phillipines.

Our sysaid server, we are considering putting in a DMZ to make it internet facing.

We only use sysaid for helpdesk ticketing.

Would we need an RDS server for this setup?

I don't entirely understand what purpose an RDS server would serve if just using the sysaid server for helpdesk ticketing. Anyhow have an answer on that?