Sysaid agent manual install successful - asset not showing up

 
Author
Message
SysAider
2
 
Installed sysaid agent on windows 10 laptop successfully. It's been over an hour and the laptop is not showing up on the asset list.

I was able to manually install sysaid agent on a windows 10 desktop and it showed up on the asset list

Using free cloud version.
SysAid Edition / PackageSysAid Help Desk
Build Numberv20.3.20 b36