SysAid On-Prem v.20.4 is now available!

SysAid Marketing
Hello On-Prem SysAiders,

Iā€™m excited to let you know that we updated our on-premises version and you should head over to our Latest Release page and download it now!

ā†’ Download SysAid 20.4 On-Prem Release ā†

Highlights of this release include:

  • Clustered report templates that aggregate multiple existing reports into a single PDF file.

  • Bulk 'update & delete' actions in the ticket list can now be set for individual users and groups.

  • Option in Password Services that allows users to access the popular service with their email instead of domain user ā€“ simplifying the action for them!

  • Workflow notifications can be set with new action links, which force the users to log in to SysAid via SSO to ensure security compliance.

  • Deeper insights in Dashboard charts via filtering by 'admin group' in Service Records Overview, Highest Values, and Service Breaches.

  • If you have any issues in downloading the release, please let us know ASAP - via our Customer Support Portal.

    Enjoy your new release!


    This message was edited 5 times. Last update was at Aug. 11, 2021 11:04 AM