Adding Default Text to SR

 
Author
Message
SysAider
12
 
Afternoon,

I've been trying to customize out a new employee template.
I'd like it to show some default text in text and text area fields.

I thought it was in the Default value area when I added a field to a form, but it is not displaying

Any leads are appreciated

John
Elite SysAider
195
 
Go to the list of your templates (under Settings > Service Desk Templates > [...] Templates) and open the specific template.
You can simply input the default value on the text field and then save the template.

This message was edited 1 time. Last update was at Aug. 25, 2021 01:33 PM

SysAider
12
 
alefabian wrote:Go to the list of your templates (under Settings > Service Desk Templates > [...] Templates) and open the specific template.
You can simply input the default value on the text field and then save the template.


that is exactly what I was looking for

Thank you