KB Article Report

 
Author
Message
Super SysAider
60
 
I would like to be able to create a report that shows how many views each KB article has. Is there an easy way to do this?
SysAid Wiz
1250
 
Hi AnnHood
no, you cannot create a report!
But in the KB you can filter in the field "All articles by" for "most frequently displayed"!
The item with the highest value is also displayed as the top and the item with the lowest value is displayed as the bottom.

Maybe that will help you.

cheers
Karlson

AnnHood wrote:I would like to be able to create a report that shows how many views each KB article has. Is there an easy way to do this?
Super SysAider
60
 
Bummer, thank you for your help!