365 mail integration

 
Author
Message
SysAider
1
 
Hi, we just switched over to Office 365 and I'm having trouble configuring SysAid's mail settings. I was sent over some articles but couldn't make it work. We have on-prem install. I've attached screenshots of our current configs that are not working. The mailbox is filling up fast. I have a couple of service records open but have not been contacted yet. Any suggestions would be appreciated.

Thank You
SysAid Product Manager Community Manager
122
 
tking wrote:Hi, we just switched over to Office 365 and I'm having trouble configuring SysAid's mail settings. I was sent over some articles but couldn't make it work. We have on-prem install. I've attached screenshots of our current configs that are not working. The mailbox is filling up fast. I have a couple of service records open but have not been contacted yet. Any suggestions would be appreciated.

Thank You


Hi tking,
Thanks for reaching out for this issue it would be best to contact our support and figure this online together reach to our lovely team at:
Email: helpdesk@sysaid.com)
Live chat: https://csmp.sysaid.com/helpdeskintegration/chat-start.php

Cheers,
Maayan

This message was edited 1 time. Last update was at Dec. 19, 2021 08:36 PM