FR#57625 - Pasting images into a reply?

 
Author
Message
SysAider
1
 
Hello,

Is it at all possible to paste and send images into the helpdesk replies? They appear to send, but the recipient doesn't actually receive the image in the body of the message. Are messages not set to send as HTML?

It's an absolute pain having to upload images each time you want to send them, especially if we have multiple images in the message.

Thanks.

This message was edited 1 time. Last update was at Nov. 09, 2021 02:36 PM

SysAid Product Manager Community Manager
122
 
Hybrid wrote:Hello,

Is it at all possible to paste and send images into the helpdesk replies? They appear to send, but the recipient doesn't actually receive the image in the body of the message. Are messages not set to send as HTML?

It's an absolute pain having to upload images each time you want to send them, especially if we have multiple images in the message.

Thanks.


Hi Hybrid,
Unfortunately this capability is not yet available but I added your feedback to open feature request FR#57625 regarding this and will update when timeline is available.
Kind Regards,
Maayan, SysAid Community Manager