Import Asset Group into CI record

 
Author
Message
SysAider
40
 
We have an asset group that is used to identify laptops that we loan to end users. I would like to pull the asset group name into the CI record so that we can easily filter based on that group name. I cannot find a way to import that field since it says that it is a Medium Text field and there is an error if I try to pull it into a Short Text field. Any suggestions for pulling that field?

Thank you.
SysAid Product Manager Community Manager
322
 
Hi Crissmiller,
Can you share more details on what you are trying to achieve?
What field are you trying to map against and are you trying the operation from settings > CMBD > ?
If you can provide screenshots even better
Let us know,
Thanks!
Maayan

Crissmiller wrote:We have an asset group that is used to identify laptops that we loan to end users. I would like to pull the asset group name into the CI record so that we can easily filter based on that group name. I cannot find a way to import that field since it says that it is a Medium Text field and there is an error if I try to pull it into a Short Text field. Any suggestions for pulling that field?

Thank you.