WE upgraded to the latest version of Sysaid Help Desk recently, and before the upgrade, when you closed an incident, you view would return to the Active/New Incident list. Now, it just stays on the closed incident and you have to browse back to the incident list.
Where is the setting to change this back to the previous behavior where you would be returned to the SR list?
Where is the setting to change this back to the previous behavior where you would be returned to the SR list?