Hello,
In our SysAid setup, when adding the note field onto a sub type, the note field appears empty, which is what we want, but when we look at the request template where the note field is added, the note field has a note in it (like it's hard coded). Where can i go to remove that hard coded note?
Thank you in advance
In our SysAid setup, when adding the note field onto a sub type, the note field appears empty, which is what we want, but when we look at the request template where the note field is added, the note field has a note in it (like it's hard coded). Where can i go to remove that hard coded note?
Thank you in advance
