Static Filter syntax

 
Author
Message
Super SysAider
96
 
Does anyone know where I might find a comprehensive guide to the syntax and field names used in the static filters for views?
ta
SysAid Wiz
1768
 
The syntax is pretty much sql syntax
e.g. (assigned_group != 'team A' and assigned_group != 'team B' and assigned_group != 'team c' and assigned_group != 'team d' )

most the field names are documented in the database guide https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download.html&fileName=database_guide.pdf&EndUserLink

and some examples can be found at the bottom of the page on the wiki here:- https://sites.google.com/site/sysaidwiki/helpdesk
Super SysAider
96
 
cheers for that tech guy
SysAider
4
 
These links are now out of date
Former Community Manager
980
 
Hi SapphiraTech,

Here's an up-to-date link on the database guide; https://www.sysaid.com/Sysforums/posts/list/5737.page.
SysAider
47
 
How about a syntax guide?