Agent not updating asset.

 
Author
Message
SysAid Product Manager Community Manager
5276
 
Hi Mauricio,

Which settings are you referring to? If it's settings found in SysAid normally, then those are saved in the database. Do you have any other customizations present?

Cheers,
Danny
SysAider
18
 
all ok Danny , working properly after reinstall and backup recovered.
SysAid Product Manager Community Manager
5276
 
Glad to hear it!
SysAider
1
 
Hola tengo el mismo problema estoy haciendo un demo como un sysaid cloud free y solo carga el ip mas no carga todas las características del activo
SysAider
1
 
This is ridiculous! You can not correct the cause of the error during the year. Both 17 and 18 versions surely do not provide a list of equipment.
SysAid Product Manager Community Manager
5276
 
Hi Sikorskiy,

I'm not sure what you're referring to. This thread deals with multiple issues that were already sorted regarding the customers who reported them. Could you please clarify?

Cheers,
Danny

This message was edited 1 time. Last update was at Dec. 18, 2018 05:01 AM