Re: Is there a way to change a Service Request into a Change Request
Oct. 10, 2019 01:30 PM
The existing feature "Create a new linked item" allows you to create a linked change request, by clicking on the "Chain" icon on the service request - under the Actions menu, if you are using the new UI.
If you wish convert a service request into a change, it's actually possible via trigger coding.
This message was edited 2 times. Last update was at Oct. 10, 2019 01:32 PM