Open ticket in new window

 
Author
Message
Super SysAider
51
 
Is there a way to have the service request when clicked to open in a new window ?

We have switch between many workorders constantly and having to wait for the list to load everytime we go back is a real time killer throughout the day.

StevenE
SysAider
1
 
Hello, have you being able to do this. I'm looking for the same feature, as we also manage a high amount of tickets.
SysAid Product Manager Community Manager
5276
 
Hey guys,

This is planned for the upcoming admin UI overhaul. There is currently no official ETA, but more information will be shared when available.

Cheers,
Danny
SysAider
1
 
It is really disappointing that this hasn't been implemented, yet. There were a bunch of changes this year; are we still waiting on the big overhaul?