Custom Notifications

 
Author
Message
SysAid Product Manager Community Manager
5061
 
Hi Cindy,

Could you clarify your question? What do you mean by how the validation is done?

Thanks,
Danny
SysAider
4
 
I've written css as internal to customize my notifications, which is above the html data in a <script></script> section. The out put doesn't seem to recognize the <script> tags.

Can someone confirm if I am able to write internal css for editing the notifications... or does the css have to all be inline?



Tony
SysAid Product Manager Community Manager
5061
 
Hi Tony,

As I've answered in your separate thread, you will have to use inline CSS for this.

Cheers,
Danny
SysAider
4
 
Thanks for confirming. I've been using inline but have now found that the reason it's not being recognized is due to the emails being received in Outlook and seeing that there are restrictions on the CSS tags that Outlook recogizes

Tony
SysAider
2
 
Hi
We have customised some workflow notifications for the "Accept" & "Deny" approval response. we are wanting to put a notes section in the notification but only want it to display anything if there are notes to display. The custom notes section is called $CurrentActionItem.getCust_notes6().
I have another notification that works with the following code:
#if( ${Notes} && ${Notes}!="" )
Notes: ${Notes}
#end
However, I cannot get it to work with custom notes section.
Can anyone advise how the code should be written.
Thanks
SysAid Product Manager Community Manager
5061
 
Hi poomonster,

Does it display the notes if you use the tag without the #if condition?

Cheers,
Danny
SysAider
2
 
Hi Danny
Yes it does. But I need it to only display if there is something in there.
Thanks
Lee
SysAid Product Manager Community Manager
5061
 
Can you copy-paste here the code that you're trying to use for this section?
SysAider
28
 
Can you tell me the correct variable to use in order to add Request User Manager to a notification? Thanks

Carol
SysAid Product Manager Community Manager
5061
 
Hi Crissmiller,

This tag can be found in the Custom Notification Form help page.

${ReqUser.userManagerName}

Cheers,
Danny
SysAider
11
 
Hi All,

Is there any way to strip our company e-mail signature from the body of notifications?

We've a really long signature (Thank GDPR for that) and on our first notification e-mail it sends the customer the description field (Including their signature, which is taking up space).

Ideally, we want it to display anything prior to their signature, but not to include this.

Thanks in Advance.