user asigne error

 
Author
Message
Super SysAider
86
 
when a service request is asigned to a administrator and this administrator closes his call the following message is displayed.
the service request is asigned to " adminstrator name" would yo like to asigne it to your self instead but this is the same administrator name.
this only happens to one of the administrators.

any ideas ?
SysAid Customer Success Manager
156
 
Which version of SysAid are you currently using ??
Super SysAider
86
 
We use the full in house version 5.5.0.6 at the moment.

This message was edited 1 time. Last update was at Sep. 11, 2008 03:10 AM

SysAid Wiz
2447
 
Hey there,

I'm not completely sure why this issue is happening, and we would like to investigate this over a service request, can you please send us this issue to helpdesk@sysaid.com and we will be sure to investigate this issue.

Best regards.
Haim
Pushing IT forward