Full name of assigned admin instead of user name in help desk list view

 
Author
Message
th
SysAid Mod
250
 
I would like to have a column in the help desk list view which displays the full name of the assigned admin instead of the user name (the same way as with the request users). Can this be done?
SysAid Wiz
1768
 
Is this what you are looking for ? https://www.sysaid.com/Sysforums/posts/list/257.page (number 3 in my top 10 customising sysaid threads).
th
SysAid Mod
250
 
Oops
I'll try that, please don't tell anybody