How to see comments?

 
Author
Message
SysAider
2
 
How to see comments in the survey?
SysAid Customer Success Manager
68
 
Hello HEKTO!

To see the comments, please go to "Analyzer" > "Help Desk" > "Service quality", "Satisfaction level by ..."
In the pop up window, check the "Show comment details" checkbox.

Hope that answers your question!
SysAider
2
 
Thank you very much, Vitaly.

Спасибо большое, то что надо!