Service Desk

Chat

Chats Sessions

 

This list shows you all of the chats that have occurred in SysAid, except for those still active.

 

 

Click any of the entries to view the details of that chat session.

 

For general instructions for using list pages in SysAid, please go here.

 

List Actions

 

There are a number of actions you can perform on your list using the actions list. To open the actions list, select one or more list entries using the tickboxes at the left end of each row. This opens the actions list:

 

 

Delete
Delete the selected chat sessions. Note that to delete chats, you must be a Chat administrator.
Print
Export the selected chat sessions to .pdf. You can then easily print them.
Export
Export the selected chat sessions to CSV. You can then print them, or use the data for further calculations.