Service Desk

Help Desk

SR Form - SR History


Under this tab you can see a list of all changes that have been made to this SR. Click on Incident changed (or the appropriate link, depending upon SR type) to open a new screen with a snapshot of the SR at that revision.


Note: The activities field is not logged in the SR history.


Related Content:

SR Form

SR Fields

SR Fields Actions

SR Form Actions

Customize Forms
Insight Panel Customization

SR Related Items

SR Solution Tab

SR Chats

SR Business Impact

Customized SR Printout