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Service Desk Templates missing

  • 4 October 2022
  • 2 replies
  • 41 views

Currently setting up are system and went to setup some templates but seem to be missing Service Request, problem templates.  

 

 

 

 

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Best answer by Jbus 4 October 2022, 23:03

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need to upgrade license from Helpdesk to at least ITSM

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@Jbus I see you sorted this out :) 

Dropping the link to our change management guide for some valuable info. 

Let us know how it goes!

 

 

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