Currently setting up are system and went to setup some templates but seem to be missing Service Request, problem templates.
Best answer by Jbus
View originalCurrently setting up are system and went to setup some templates but seem to be missing Service Request, problem templates.
Best answer by Jbus
View originalneed to upgrade license from Helpdesk to at least ITSM
Dropping the link to our change management guide for some valuable info.
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