Configuring installation package for Mac setup
Thanks for sharing, we are sorry to hear about your frustration I've relayed this to your customer success manager to continue this discussion if relevant. Nonetheless, I will take this opportunity to thank you on behalf of the SysAid for the time you had with us..
Kind Regards,
Maayan
Nrmesser
No actually, I ended up giving up finding a way to automate the agent for Mac. I know SysAid touts the autodiscovery capability, but we struggled with it communicating over subnets in the past. Ultimately it's fine because we're moving to another product now. Good luck!
Hi vvan, There are a few ways to address your issue: To deploy SysAid agent for MAC please check out these sections in online help article below: Modify server parameters (Mac agent only) Manually install the SysAid agent for Mac SysAid Agent Deployment Guide If you want to bulk change the agent for a group of assets, simply: 1. create new type of agent with relevant configuration per documentation above 2. go to asset list check box all the relevant assets you want > 3 dots > more actions> chose from dropdown agent settings > ok and last but not least if you are a video kind of person, check out this MAC agent demo video, what you a re looking for starts around minute 1:30 . Mac Agent Demo Let us know how it goes! Maayan
vvan
I'm trying to use the jamf MDM to push the SysAid agent out to a bunch of MacOS devices. Trying to automate that instead of touching each device.
Cheers,
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